June 11, 2011
Credit Counselor is Responsible for:
*Ensuring effective collection of an assigned group of delinquent accounts to
minimize losses to the bank.
*Provide excellent customer service.
*Help to counsel customers regarding credit issues as necessary.
Skills and Abilities.
*Must be able to communicate effectively over the telephone and/or electronic
mail with a variety of customers.
*Use logic, solve problems, organize workload, and work with people.
*Have an aptitude for numbers and have basic typing skills.
*Be customer service and/or sales-oriented.